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How Early-Stage Startups Can Enlist The Right Amount of Security As They Grow
Management

How Early-Stage Startups Can Enlist The Right Amount of Security As They Grow

Security isn't about reducing risk to zero. It's about continuously rebalancing risk as context shifts. Here's how Box's Michael Graham helps startups approach security at each growth stage.

Content is Eating the World — Contently's CEO on Winning at Marketing's New Hotness
PR & Marketing

Content is Eating the World — Contently's CEO on Winning at Marketing's New Hotness

Joe Coleman has been helping companies of all sizes publish quality content for years. Here's his advice for startups as this new marketing trend reaches fever pitch.

Shims, Jigs and Other Woodworking Concepts to Conquer Technical Debt
Management

Shims, Jigs and Other Woodworking Concepts to Conquer Technical Debt

One Medical CTO Kimber Lockhart subscribes to a philosophy -- inspired by woodworking -- that helps startups judiciously control technical debt. Here's how it works.

The Beta Program Behind This Startup's Winning Launch
Product

The Beta Program Behind This Startup's Winning Launch

Successful launches are fueled by robust beta programs. Here's how eero's Head of Beta & Special Programs Kelly Neary and Head of Product Paul Nangeroni cracked the code with beta testing.

Build Your User Base with These Human Behavior Hacks
Product

Build Your User Base with These Human Behavior Hacks

As Director of User Experience at Yammer (and therefore Microsoft), Cindy Alvarez spends her time thinking deeply about why people do what they do. Here's what she's learned.

Thoughts on Gender and Radical Candor
Management

Thoughts on Gender and Radical Candor

Management expert Kim Scott builds on her argument for 'Radical Candor' by looking at the challenges of giving and receiving feedback through a gender lens.

Transform Employee Equity Compensation in Two Steps — Here’s How
Management

Transform Employee Equity Compensation in Two Steps — Here’s How

Three years ago, Amplitude Co-founder and CEO Spenser Skates rewired equity compensation at his mobile analytics startup. Here's why and how he did it.

The Magical Benefits of the 'Quitter's Mindset'
People & Culture

The Magical Benefits of the 'Quitter's Mindset'

Ellen Chisa is a renowned product leader and blogger who quit Harvard Business School to try something new. It worked wonders. Here's what happened.

The ‘Adaptable Leader’ is the New Holy Grail — Become One, Hire One
Management

The ‘Adaptable Leader’ is the New Holy Grail — Become One, Hire One

Anne Dwane, CBO at Chegg, has had to adapt a lot in her career as she's started and sold companies. Here's what she learned.

The Tools Early-Stage Startups Actually Need to Understand Their Customers
Management

The Tools Early-Stage Startups Actually Need to Understand Their Customers

Segment Co-founder and CEO Peter Reinhardt has personally test-driven a tool a week for the last three years. Here he shares the toolkit you need to get the most out of your customer data.

This Company Retains 95% of Its Employees — Here’s Its Secret
People & Culture

This Company Retains 95% of Its Employees — Here’s Its Secret

Location Labs is known for two things — its impressively low burn rate and its uncanny ability to retain brilliant employees for years and years. Here's how it's managed to hold on to its most valuable talent.

This is How Effective Leaders Move Beyond Blame
Management

This is How Effective Leaders Move Beyond Blame

Next Big Sound's Head of Engineering Dave Zwieback cautions against the perils of blame — and shares how to circumvent them to build a more resilient company.

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For the founder's notepad:
"If you personally want to grow as fast as your company, you have to give away your job every couple months." – Molly Graham
“Asking ‘Why can't this be done sooner?’ methodically, reliably and habitually can have a profound impact on the speed of your organization.” – Dave Girouard
“End every meeting or conversation with the feeling and optimism you’d like to have at the start of your next conversation with the person.” – Chris Fralic
“Focus is doing things with a clear intention. It doesn’t mean you charge single-minded toward a goal. It means you pay rapt and incremental attention to how you need to turn the rudder on a project.” – Fidji Simo
“It’s essential to grow with the company — rather than having the company grow around you.” – Cristina Cordova 
“You have to be impatient with shipping, but patient with your career.” – James Everingham
“‘I trust you, make the call’ might be the six most powerful words you can hear from a manager.” – Sean Twersky
“Your job as a CEO is to build fire departments, not put out fires.” – Sam Corcos 
“Can you say with confidence that each report would want to be on your team again? If you aren’t sure that the answer is yes, it’s probably no — much like how if you have to ask, ‘Am I in love?’ you’re probably not.” – Julie Zhuo 
“People can get addicted to yak shaving. An effective engineering generalist knows when to move on. Pay attention to whether they used their time wisely, not just the results.” – Mike Krieger 
“It sounds so simple to say that bosses need to tell employees when they're screwing up. But it very rarely happens.” – Kim Scott
“You’ll know you understand the customer problem enough when you can predict 75% of what a customer tells you. Keep having these conversations until three-quarters of it is stuff you already know.” – Christina Cacioppo
“I have a rule: no company swag until the business has at least $250K of revenue or 250k users. Until then, you don’t get to “feel” the benefits of having started a company.” – Gagan Biyani
“The business model ends up becoming the business. It’s equally important as the market you’re going after and the product that you build.” – Jay Simons 
“If speed is the yin, the yang is prioritization. You can’t be fast if you don’t know what’s important.” – Jaleh Rezaei
“If you treat your connections as a kind of personal ATM you use for frequent withdrawals, you’ll quickly be disappointed (and overdrawn).” – Karen Wickre 
“Delighting the customer always yields better returns than countering or copying a competitor. It’s just a lot harder to do.” – Andy Rachleff 
“When you’re a founder, every moment you’re not writing code or getting users, you need to be making a conscious choice: Is whatever you’re doing worth your time?” – Alexis Ohanian
“‘Why would a customer not want this?’ is often a far more interesting question than why they would.” – Rick Song
“When you leave the planning process wondering if you put too many resources behind a single bet, that’s the bet that ends up succeeding. Bold ideas need bold resourcing.” – Lenny Rachitsky and Nels Gilbreth
“Treat customer development as a one-on-one with a direct report — you just want to ask the hard questions.” – Ryan Glasgow
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