Episode 19

A deep-dive into product-led growth & self-serve strategies — Notion’s & Dropbox’s Kate Taylor

Today’s episode is with Kate Taylor, who spent 8 years at Dropbox (leading their SMB revenue and scaled sales operation) and is now the Head of Customer Experience at Notion. Kate is full of actionable tactics on getting product-led growth, self-serve and customer service right, from how to build a tighter product feedback loop, to lessons from pricing and packaging experiments.

Photo of Kate Taylor
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