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Patreon's Lucia Guillory is pioneering a new approach to People Ops that creates an end-to-end employee experience AND scales. Early-stage startups take heed.

A New Approach to People Ops That Puts Employee Experience First

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So you've heard of radical candor by now, right? That's just one of many tools you'll need to be a better boss, according to Candor, Inc. co-founder Kim Scott. You also must master the different modes of performance on your team — especially for your top people. Here's why.

Warning: This Is Not Your Grandfather’s Talent Planning

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Climate Corporation's Chief People Officer Meg Makalou has been the human resources leader for startups big and small. Here, she tells of the three most daunting conversations people ops executives face — and recommends routes to resolution. 

A People Ops Veteran on Navigating the Gnarliest Conversations

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Location Labs is known for two things — its impressively low burn rate and its uncanny ability to retain brilliant employees for years and years. Here's how it's managed to hold on to its most valuable talent.

This Company Retains 95% of Its Employees — Here’s Its Secret

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Percolate Co-founder Noah Brier shares why your company is only as strong as its onboarding plan. 

The Only Onboarding Timeline You’ll Need: From Offer to First Friday

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Carly Guthrie has run HR for major restaurant groups and startups. Here, she shares lessons for startups looking to hold onto their talent.

This is Why People Leave Your Company