All of our Product articles

Sales

Between Sales and Product: Building Out Self-Serve and Customer Experience at Notion & Dropbox

Kate Taylor spent 8 years at Dropbox leading their SMB revenue and scaled sales operation) and is now the Head of Customer Experience at Notion.

A deep-dive into product-led growth & self-serve strategies — Notion’s & Dropbox’s Kate Taylor

Today’s episode is with Kate Taylor, who recently joined Notion as their Head of Customer Experience. In today’s conversation, Kate shares a wealth of advice for building out product-led growth and self-serve motions.

“My product is the company” — Kevin Fishner on how startups can build better systems

Today’s episode is with Kevin Fishner, Chief of Staff at HashiCorp. As the first business hire at the cloud infrastructure automation company, he previously built out the sales, marketing and product management teams.

Growing a consumer product from scratch to 1 billion users — Google Photos’ David Lieb

Today’s episode is with David Lieb, the Director of Google Photos. Previously, he was the founder/CEO of Bump, an app that allowed users to swap contact information by physically bumping phones.

Product

Unpacking 5 of Atlassian’s Most Unconventional Company-Building Moves

After a 12-year run at Atlassian, Jay Simons digs into how the company's story runs contrary to conventional startup wisdom, unpacking their product-led growth flywheel, reliance on channel partners, strategy for launching new products, and slow-burn enterprise strategy.

Product

Build Products That Solve Real Problems With This Lightweight JTBD Framework

Drawing on her experiences building products at Lumosity, Oculus, and Facebook's New Product Experimentation group, Sunita Mohanty shares a lightweight "jobs-to-be-done" framework for early-stage product teams, along with templates and go-to-market tactics.

Product

Finding Startup Ideas and Building in Heavily-Regulated Spaces — Lessons from Cash App & Carbon Health

Ayo Omojola shares his lessons for going unreasonably deep when building products in heavily-regulated industries like healthcare and financial services with Carbon Health and Cash App.

Product lessons from Cash App & Carbon Health — Ayo Omojola on going “unreasonably deep”

Our second episode is with Ayo Omojola, VP of Product at Carbon Health. Previously, he was the founding product manager on the banking team for Cash App at Square, where he co-created the Cash Card and helped build out Square’s technical banking infrastructure.

Product

This VP is Doing Things Differently in the Product Org — Here’s His Playbook

As the VP of Product at Divvy, Tyler Hogge shares his tips for truly empowering your product managers to deliver outcomes, including aligning with revenue teams and adding variable comp.

Product

After 15 Years as a Product Leader, CEO and Now VC, Here’s the Advice I Always Share with Future Founders

As he makes the transition from operator to investor, Todd Jackson looks back on his career at Google, Facebook, Twitter, and Dropbox (as well as his own chapter as a startup founder) to offer tactical takeaways and frameworks for company builders and product leaders alike.

Product

How to Craft Your Product Team at Every Stage, From Pre-Product-Market Fit to Hypergrowth

Former Credit Karma CPO Nikhyl Singhal shares the phases a product org goes through as a startup matures — and his tips for transitioning between them gracefully.

Product

Don’t Serve Burnt Pizza (And Other Lessons in Building Minimum Lovable Products)

Product builders should aim for lovable, not just viable. Jiaona Zhang (product leader at Dropbox, Airbnb, WeWork and lecturer at Stanford) shares her tactics for building MLPs that win users' hearts.