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The Art of Self-Awareness: A Founder’s Guide to Assessing Strengths and Weaknesses
People & Culture

The Art of Self-Awareness: A Founder’s Guide to Assessing Strengths and Weaknesses

Psychologist and co-founder of Coa, Dr. Emily Anhalt, unpacks the five traits of high-impact founders — and how the very traits that make a founder successful can also hold them back.

How to Scale Yourself Down — Not Up — as a Leader
Management

How to Scale Yourself Down — Not Up — as a Leader

After a four-decade career of toggling back and forth between big and small, Lightspark SVP of Engineering James Everingham shares his playbook for scaling down your leadership as you go from an org of hundreds or thousands to a handful of direct reports.

Material Security’s Path to Product-Market Fit — Find Your Winning Idea by Selling Products That Don’t Exist Yet
Product

Material Security’s Path to Product-Market Fit — Find Your Winning Idea by Selling Products That Don’t Exist Yet

Material Security co-founders Ryan Noon and Abhishek Agrawal sit down with First Round Partner Todd Jackson to explain how they whittled 25 startup ideas down to 4 and then used a pre-selling technique to find their winning idea.

21 Ways To Shore Up Your Customer Success Org
Sales

21 Ways To Shore Up Your Customer Success Org

When operating in a downturn, founders have to make the most out of what they have in order to grow, including their existing customer relationships. This often means shining a spotlight on customer success orgs. To help, we spoke to over a dozen customer success experts for their best advice, pract

WorkOS’ Path to Product-Market Fit — Why Your ‘Bad’ Idea Might Actually Be the Best One
Product

WorkOS’ Path to Product-Market Fit — Why Your ‘Bad’ Idea Might Actually Be the Best One

WorkOS founder/CEO Michael Grinich sits down with First Round partner Todd Jackson to tell the story of how he identified a huge untapped market and built a “minimum awesome product.”

Zūm’s Path to Product-Market Fit — How The Student Transportation Company Found Product-Market Fit Twice
Product

Zūm’s Path to Product-Market Fit — How The Student Transportation Company Found Product-Market Fit Twice

Zūm co-founder Ritu Narayan sits down with First Round partner Todd Jackson to tell the story of how her transportation company found product-market fit in both B2C and B2B.

The Most Common Go-to-Market Questions This Expert Gets from Early Founders
Sales

The Most Common Go-to-Market Questions This Expert Gets from Early Founders

Struggling to figure out your startup's early go-to-market? First Round's VP of GTM Emery Rosansky shares her expert advice and tactical templates for narrowing down your ICP, running a successful sales call, and accurate forecasting.

Labelbox's Path to PMF: Founders Need to be Contrarian and Right — Here's How
Product

Labelbox's Path to PMF: Founders Need to be Contrarian and Right — Here's How

Labelbox co-founder and CEO Manu Sharma sits down with First Round partner Todd Jackson to tell the story of how he prioritized idea validation and customer discovery before building Labelbox.

‘Give Away Your People’ —  How Managers Can (and Should) Prep for High Performers to Leave
Management

‘Give Away Your People’ — How Managers Can (and Should) Prep for High Performers to Leave

Seasoned startup operator Clarissa Shen offers a fresh perspective on Molly Graham’s ‘Give Away Your Legos’ framework by sharing her own tactics on how to proactively manage for high performers to leave.

Alma’s Path to Product-Market Fit — How to Pivot and Succeed as a Solo Non-Technical Founder
Product

Alma’s Path to Product-Market Fit — How to Pivot and Succeed as a Solo Non-Technical Founder

Alma founder and CEO Harry Ritter sits down with First Round partner Todd Jackson to tell the story of how he tackled a huge pandemic pivot that turned his initial startup idea on its head and found product-market fit twice.

Kubecost’s Path to Product-Market Fit — How the Co-Founders Validated Their Idea with 100 Customer Conversations
Product

Kubecost’s Path to Product-Market Fit — How the Co-Founders Validated Their Idea with 100 Customer Conversations

In this post in our “Paths to Product-Market Fit” series, Webb Brown sits down with First Round partner Todd Jackson to tell the story of how he and his co-founder validated the idea for Kubecost.

The Silent Killer of Your Operating Practice: Fear
Management

The Silent Killer of Your Operating Practice: Fear

Amanda Schwartz Ramirez, former PayPal strategy leader and now COO advisor for startups, shares the 5 biggest fears that can derail your company's strategic planning sessions (and tactical advice for how to sidestep them).

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For the founder's notepad:
"If you personally want to grow as fast as your company, you have to give away your job every couple months." – Molly Graham
“Asking ‘Why can't this be done sooner?’ methodically, reliably and habitually can have a profound impact on the speed of your organization.” – Dave Girouard
“End every meeting or conversation with the feeling and optimism you’d like to have at the start of your next conversation with the person.” – Chris Fralic
“Focus is doing things with a clear intention. It doesn’t mean you charge single-minded toward a goal. It means you pay rapt and incremental attention to how you need to turn the rudder on a project.” – Fidji Simo
“It’s essential to grow with the company — rather than having the company grow around you.” – Cristina Cordova 
“You have to be impatient with shipping, but patient with your career.” – James Everingham
“‘I trust you, make the call’ might be the six most powerful words you can hear from a manager.” – Sean Twersky
“Your job as a CEO is to build fire departments, not put out fires.” – Sam Corcos 
“Can you say with confidence that each report would want to be on your team again? If you aren’t sure that the answer is yes, it’s probably no — much like how if you have to ask, ‘Am I in love?’ you’re probably not.” – Julie Zhuo 
“People can get addicted to yak shaving. An effective engineering generalist knows when to move on. Pay attention to whether they used their time wisely, not just the results.” – Mike Krieger 
“It sounds so simple to say that bosses need to tell employees when they're screwing up. But it very rarely happens.” – Kim Scott
“You’ll know you understand the customer problem enough when you can predict 75% of what a customer tells you. Keep having these conversations until three-quarters of it is stuff you already know.” – Christina Cacioppo
“I have a rule: no company swag until the business has at least $250K of revenue or 250k users. Until then, you don’t get to “feel” the benefits of having started a company.” – Gagan Biyani
“The business model ends up becoming the business. It’s equally important as the market you’re going after and the product that you build.” – Jay Simons 
“If speed is the yin, the yang is prioritization. You can’t be fast if you don’t know what’s important.” – Jaleh Rezaei
“If you treat your connections as a kind of personal ATM you use for frequent withdrawals, you’ll quickly be disappointed (and overdrawn).” – Karen Wickre 
“Delighting the customer always yields better returns than countering or copying a competitor. It’s just a lot harder to do.” – Andy Rachleff 
“When you’re a founder, every moment you’re not writing code or getting users, you need to be making a conscious choice: Is whatever you’re doing worth your time?” – Alexis Ohanian
“‘Why would a customer not want this?’ is often a far more interesting question than why they would.” – Rick Song
“When you leave the planning process wondering if you put too many resources behind a single bet, that’s the bet that ends up succeeding. Bold ideas need bold resourcing.” – Lenny Rachitsky and Nels Gilbreth
“Treat customer development as a one-on-one with a direct report — you just want to ask the hard questions.” – Ryan Glasgow
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