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What Startups Can Learn from Watsi’s Wildly Successful Email Campaign
PR & Marketing

What Startups Can Learn from Watsi’s Wildly Successful Email Campaign

Watsi became the first nonprofit backed by Y Combinator in 2013 and is still breaking new ground with brilliant marketing campaigns. Here's what startups can learn from their winning streak.
Product Leadership Rules to Live By From My Experience at Pandora
Management

Product Leadership Rules to Live By From My Experience at Pandora

Pandora's VP of Product Jack Krawczyk offers the six tactics you need to lead product managers.
You're Losing Hundreds of Thousands of Dollars Because of Poor Sales Onboarding
People & Culture

You're Losing Hundreds of Thousands of Dollars Because of Poor Sales Onboarding

TalentBin Co-founder Peter Kazanjy on how startups can design their own bootcamps to make sure sales teams are spun up to succeed.
I'm Sorry, But Agile Won't Fix Your Products
Management

I'm Sorry, But Agile Won't Fix Your Products

Yammer CTO and Co-founder Adam Pisoni on why more startups should consider breaking away from agile development and how they can start the conversation.
The Case for Startups to Make Radical Transparency the Top Priority
Management

The Case for Startups to Make Radical Transparency the Top Priority

Yesware's CEO Matthew Bellows on how he's built a culture that champions surprisingly candid and clear communication.
How SoundCloud Keeps Communication Flowing Across 4 Offices in 4 Time Zones
People & Culture

How SoundCloud Keeps Communication Flowing Across 4 Offices in 4 Time Zones

SoundCloud's head of internal communications shares how they keep the team feeling like they are all in one place across four time zones.
Designing Your Sales Stack so that Customers Come to You
Sales

Designing Your Sales Stack so that Customers Come to You

Two proven sales experts on how to build a process and team from the ground up to consistently boost revenue month over month.
The Inside Story on How SurveyMonkey Cracked the International Market
Product

The Inside Story on How SurveyMonkey Cracked the International Market

SurveyMonkey CTO Selina Tobaccowalla provides a deep dive into how the company internationalized to build a world-class business.
Planet Labs Turned Its Interns into Company Leaders with This Program
People & Culture

Planet Labs Turned Its Interns into Company Leaders with This Program

Planet Labs CTO Chris Boshuizen on how to build an internship program that will turn promising young people into incredible assets for your company.
Leslie’s Law: When Small Meets Large, Small (Almost) Always Wins
Management

Leslie’s Law: When Small Meets Large, Small (Almost) Always Wins

Longtime entrepreneur and investor Mark Leslie on the inevitable truth that when small companies meet big ones, small usually wins out. Here's why.
Your Data Is Your Lifeblood — Set up the Analytics It Deserves
Engineering

Your Data Is Your Lifeblood — Set up the Analytics It Deserves

Looker Co-founder Ben Porterfield talks about why most startups miss the mark on their analytics and provides a formula for nailing it the first time around.
Fixing Engineering's Loyalty and Longevity Problem
Engineering

Fixing Engineering's Loyalty and Longevity Problem

Tiho Bajic, CTO of Nitro, on how engineering culture has become destructive and how to fix it to foster loyalty and longevity.
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For the founder's notepad:
"If you personally want to grow as fast as your company, you have to give away your job every couple months." – Molly Graham
“Asking ‘Why can't this be done sooner?’ methodically, reliably and habitually can have a profound impact on the speed of your organization.” – Dave Girouard
“End every meeting or conversation with the feeling and optimism you’d like to have at the start of your next conversation with the person.” – Chris Fralic
“Focus is doing things with a clear intention. It doesn’t mean you charge single-minded toward a goal. It means you pay rapt and incremental attention to how you need to turn the rudder on a project.” – Fidji Simo
“It’s essential to grow with the company — rather than having the company grow around you.” – Cristina Cordova 
“You have to be impatient with shipping, but patient with your career.” – James Everingham
“‘I trust you, make the call’ might be the six most powerful words you can hear from a manager.” – Sean Twersky
“Your job as a CEO is to build fire departments, not put out fires.” – Sam Corcos 
“Can you say with confidence that each report would want to be on your team again? If you aren’t sure that the answer is yes, it’s probably no — much like how if you have to ask, ‘Am I in love?’ you’re probably not.” – Julie Zhuo 
“People can get addicted to yak shaving. An effective engineering generalist knows when to move on. Pay attention to whether they used their time wisely, not just the results.” – Mike Krieger 
“It sounds so simple to say that bosses need to tell employees when they're screwing up. But it very rarely happens.” – Kim Scott
“You’ll know you understand the customer problem enough when you can predict 75% of what a customer tells you. Keep having these conversations until three-quarters of it is stuff you already know.” – Christina Cacioppo
“I have a rule: no company swag until the business has at least $250K of revenue or 250k users. Until then, you don’t get to “feel” the benefits of having started a company.” – Gagan Biyani
“The business model ends up becoming the business. It’s equally important as the market you’re going after and the product that you build.” – Jay Simons 
“If speed is the yin, the yang is prioritization. You can’t be fast if you don’t know what’s important.” – Jaleh Rezaei
“If you treat your connections as a kind of personal ATM you use for frequent withdrawals, you’ll quickly be disappointed (and overdrawn).” – Karen Wickre 
“Delighting the customer always yields better returns than countering or copying a competitor. It’s just a lot harder to do.” – Andy Rachleff 
“When you’re a founder, every moment you’re not writing code or getting users, you need to be making a conscious choice: Is whatever you’re doing worth your time?” – Alexis Ohanian
“‘Why would a customer not want this?’ is often a far more interesting question than why they would.” – Rick Song
“When you leave the planning process wondering if you put too many resources behind a single bet, that’s the bet that ends up succeeding. Bold ideas need bold resourcing.” – Lenny Rachitsky and Nels Gilbreth
“Treat customer development as a one-on-one with a direct report — you just want to ask the hard questions.” – Ryan Glasgow
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