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Slack's First Product Manager on How to Make a Firehose of Feedback Useful
Product

Slack's First Product Manager on How to Make a Firehose of Feedback Useful

Kenneth Berger joined Slack at the very beginning and made several critical product decisions. Here's how he leveraged the right feedback to make it happen.
Unlocking the Benefits of Self-Management Without Going All In on Holacracy
Management

Unlocking the Benefits of Self-Management Without Going All In on Holacracy

Mike Arauz is an expert at understanding and building new systems of management. Here, he talks about how startups can break from tradition to up their productivity.
Lessons from the Woman Who Built Squarespace’s Customer Care Team from 1 to 184
PR & Marketing

Lessons from the Woman Who Built Squarespace’s Customer Care Team from 1 to 184

Former Squarespace and current ShopKeep VP of Customer Care Christa Collins shares how to build a team that best bridges a company and its customers.
Building Your Best Sales Deck Starts Here
Sales

Building Your Best Sales Deck Starts Here

A step-by-step walkthrough for startups to build and win with their first sales deck from TalentBin's Peter Kazanjy.
Hire a Top Performer Every Time with These Interview Questions
Management

Hire a Top Performer Every Time with These Interview Questions

Koru CEO Kristen Hamilton helps hundreds of people hire and get hired every year. These are the traits she knows translate into excellent performance on the job.
How This Startup’s Culture Won It an Awesome C-Suite, Funding and Partnerships
People & Culture

How This Startup’s Culture Won It an Awesome C-Suite, Funding and Partnerships

GiveForward's culture isn't a party trick. It's why it's racking up wins in the crowdfunding space.
Here's What a Real Growth Strategy Looks Like — Road Tested by Facebook and Remind
PR & Marketing

Here's What a Real Growth Strategy Looks Like — Road Tested by Facebook and Remind

Meenal Balar cut her teeth at Facebook taking growth to a global level. Now she's using this plan to do the same thing at Remind.
‘Give Away Your Legos’ and Other Commandments for Scaling Startups
Management

‘Give Away Your Legos’ and Other Commandments for Scaling Startups

Molly Graham helped forge a work culture at Facebook that's withstood huge amounts of growth. Today, she's something of a rapid scaling expert. Here's the key to doing it right, she says.
The Simple Rules That Could Transform How You Launch Your Product
Product

The Simple Rules That Could Transform How You Launch Your Product

LaunchKit co-founder and CEO Brenden Mulligan, one of Product Hunt's most prolific users, shares his tips for a successful product launch.
This Is How You Build Products for the New Generation of 'Data Natives'
Product

This Is How You Build Products for the New Generation of 'Data Natives'

Jawbone's former VP Data Monica Rogati on what entrepreneurs need to consider when building smart products for this new wave of savvy consumers.
The Right Way to Ship Software
Product

The Right Way to Ship Software

An open letter from a former Facebook and VMware engineering executive on how startups can best structure their release processes.
The Story Behind How Pocket Hit 20M Users with 20 People
People & Culture

The Story Behind How Pocket Hit 20M Users with 20 People

Pocket founder and CEO Nate Weiner on how startups can have an outsized impact with a small team.
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For the founder's notepad:
"If you personally want to grow as fast as your company, you have to give away your job every couple months." – Molly Graham
“Asking ‘Why can't this be done sooner?’ methodically, reliably and habitually can have a profound impact on the speed of your organization.” – Dave Girouard
“End every meeting or conversation with the feeling and optimism you’d like to have at the start of your next conversation with the person.” – Chris Fralic
“Focus is doing things with a clear intention. It doesn’t mean you charge single-minded toward a goal. It means you pay rapt and incremental attention to how you need to turn the rudder on a project.” – Fidji Simo
“It’s essential to grow with the company — rather than having the company grow around you.” – Cristina Cordova 
“You have to be impatient with shipping, but patient with your career.” – James Everingham
“‘I trust you, make the call’ might be the six most powerful words you can hear from a manager.” – Sean Twersky
“Your job as a CEO is to build fire departments, not put out fires.” – Sam Corcos 
“Can you say with confidence that each report would want to be on your team again? If you aren’t sure that the answer is yes, it’s probably no — much like how if you have to ask, ‘Am I in love?’ you’re probably not.” – Julie Zhuo 
“People can get addicted to yak shaving. An effective engineering generalist knows when to move on. Pay attention to whether they used their time wisely, not just the results.” – Mike Krieger 
“It sounds so simple to say that bosses need to tell employees when they're screwing up. But it very rarely happens.” – Kim Scott
“You’ll know you understand the customer problem enough when you can predict 75% of what a customer tells you. Keep having these conversations until three-quarters of it is stuff you already know.” – Christina Cacioppo
“I have a rule: no company swag until the business has at least $250K of revenue or 250k users. Until then, you don’t get to “feel” the benefits of having started a company.” – Gagan Biyani
“The business model ends up becoming the business. It’s equally important as the market you’re going after and the product that you build.” – Jay Simons 
“If speed is the yin, the yang is prioritization. You can’t be fast if you don’t know what’s important.” – Jaleh Rezaei
“If you treat your connections as a kind of personal ATM you use for frequent withdrawals, you’ll quickly be disappointed (and overdrawn).” – Karen Wickre 
“Delighting the customer always yields better returns than countering or copying a competitor. It’s just a lot harder to do.” – Andy Rachleff 
“When you’re a founder, every moment you’re not writing code or getting users, you need to be making a conscious choice: Is whatever you’re doing worth your time?” – Alexis Ohanian
“‘Why would a customer not want this?’ is often a far more interesting question than why they would.” – Rick Song
“When you leave the planning process wondering if you put too many resources behind a single bet, that’s the bet that ends up succeeding. Bold ideas need bold resourcing.” – Lenny Rachitsky and Nels Gilbreth
“Treat customer development as a one-on-one with a direct report — you just want to ask the hard questions.” – Ryan Glasgow
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