Management Shims, Jigs and Other Woodworking Concepts to Conquer Technical Debt One Medical CTO Kimber Lockhart subscribes to a philosophy -- inspired by woodworking -- that helps startups judiciously control technical debt. Here's how it works.
Product The Beta Program Behind This Startup's Winning Launch Successful launches are fueled by robust beta programs. Here's how eero's Head of Beta & Special Programs Kelly Neary and Head of Product Paul Nangeroni cracked the code with beta testing.
Product Build Your User Base with These Human Behavior Hacks As Director of User Experience at Yammer (and therefore Microsoft), Cindy Alvarez spends her time thinking deeply about why people do what they do. Here's what she's learned.
Management Thoughts on Gender and Radical Candor Management expert Kim Scott builds on her argument for 'Radical Candor' by looking at the challenges of giving and receiving feedback through a gender lens.
Management Transform Employee Equity Compensation in Two Steps — Here’s How Three years ago, Amplitude Co-founder and CEO Spenser Skates rewired equity compensation at his mobile analytics startup. Here's why and how he did it.
People & Culture The Magical Benefits of the 'Quitter's Mindset' Ellen Chisa is a renowned product leader and blogger who quit Harvard Business School to try something new. It worked wonders. Here's what happened.
Management The ‘Adaptable Leader’ is the New Holy Grail — Become One, Hire One Anne Dwane, CBO at Chegg, has had to adapt a lot in her career as she's started and sold companies. Here's what she learned.
Management The Tools Early-Stage Startups Actually Need to Understand Their Customers Segment Co-founder and CEO Peter Reinhardt has personally test-driven a tool a week for the last three years. Here he shares the toolkit you need to get the most out of your customer data.
People & Culture This Company Retains 95% of Its Employees — Here’s Its Secret Location Labs is known for two things — its impressively low burn rate and its uncanny ability to retain brilliant employees for years and years. Here's how it's managed to hold on to its most valuable talent.
Management This is How Effective Leaders Move Beyond Blame Next Big Sound's Head of Engineering Dave Zwieback cautions against the perils of blame — and shares how to circumvent them to build a more resilient company.
Management Starting Fires on Purpose — When and How Leaders Need to Break the Rules Rebelmouse Founder and CEO Paul Berry on those moments when no playbook can help you and you have to go off script — how to do it right.
Management This Is How You Design a Lasting Brand — An Inside Look at Gusto's Reinvention Gusto CEO Josh Reeves reveals the months-long process the company used to change its identity for the better without losing customers or momentum.