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Why You Need Two Chiefs in the Executive Office
Management

Why You Need Two Chiefs in the Executive Office

Influitive CEO Mark Organ explains how a chief of staff can power up a CEO to superhuman status. Here, he details a roadmap to hiring and training for this critical role.
How Chewse Operationalized Transparency — Starting With Salaries
People & Culture

How Chewse Operationalized Transparency — Starting With Salaries

Chewse CEO Tracy Lawrence shares how she's made open salaries work at her startup — and how it has transformed it. She runs through tactics and rubrics that help intangibles such as transparency and openness feel real to employees.
From C++ to the C-Suite: How Software Engineering Made Me A Better Executive
Management

From C++ to the C-Suite: How Software Engineering Made Me A Better Executive

For most software engineers, career development is a choice between managing more code or more developers. Here, Sailthru President and CEO Neil Lustig makes the case for jumping out of those two lanes — and how software engineering can equip you for the executive track.
Six Steps to Superior Product Prototyping: Lessons from an Apple and Oculus Engineer
Engineering

Six Steps to Superior Product Prototyping: Lessons from an Apple and Oculus Engineer

Engineering phenom Caitlin Kalinowski has worked on everything from the Oculus Touch to the MacBook Air. Here, she shares her playbook and philoisophy for product design and prototyping.
Amazon’s Friction-Killing Tactics To Make Products More Seamless
Product

Amazon’s Friction-Killing Tactics To Make Products More Seamless

Amazon director Kintan Brahmbhatt, who's helped develop and refine the product strategy behind the Alexa and Amazon Music, explains the ways in which friction can live in your product, throwing roadblocks in a user's path to becoming a customer. He explains how to uncover counterintuitive insights t
Startups, Software Development and the Art of Bicycle Maintenance
Management

Startups, Software Development and the Art of Bicycle Maintenance

LaunchDarkly CEO and Co-founder Edith Harbaugh biked solo across the U.S. in the summer of 2007. A decade later, her lessons from the road — from ways to grind through long stretches to how to approach forks in the road — still inform how she leads teams and builds software.
Cognitive Overhead is Your Product’s Overlord — Topple it With These Tips
Product

Cognitive Overhead is Your Product’s Overlord — Topple it With These Tips

Google Photos' Product Lead David Lieb cut his teeth on an app that allowed users to swap contact information by physically bumping phones. Drawing from Bump and other startups, Lieb shows how user adoption and virality can come from stripping cognitive overhead from products.
Snag the Best Advisors for Your Startup, from Best-selling Authors to Fortune 500 CEOs
Management

Snag the Best Advisors for Your Startup, from Best-selling Authors to Fortune 500 CEOs

Former Google executive Amy Chang has successfully courted heavy hitters and VIPs to advise her startup Accompany. Here, she breaks down how to score big fish for your braintrust.
Leslie’s Compass: A Framework For Go-To-Market Strategy
Product

Leslie’s Compass: A Framework For Go-To-Market Strategy

As the former CEO of Veritas, a Stanford GSB Lecturer and MD of Leslie Ventures, Mark Leslie has seen what it takes to go to market effectively from multiple perspectives. The mind behind the canonical "The Sales Learning Curve" returns to The Review to share a framework to help startups more easily
Make Operations Your Secret Weapon - Here’s How
Management

Make Operations Your Secret Weapon - Here’s How

Etsy COO Linda Kozlowski knows an operations leader is critical to the success of a company. Here, she sheds light on the most mysterious role in the C-suite — and how startups can hire and empower the right COO for their company.
The [Adjective] [Number] Things You Need to Know About Clickbait
PR & Marketing

The [Adjective] [Number] Things You Need to Know About Clickbait

Former MyFitnessPal and Under Armour marketing VP Tara-Nicholle Nelson lays down the content marketing law: stop publishing clickbait. Here, she outlines how to create true engagement.
My Launch Lessons from 37 Minutes in an Amazon War Room
Product

My Launch Lessons from 37 Minutes in an Amazon War Room

Before joining Twitter, Ibrahim Bashir led the launch of the third-generation Kindle at Amazon. Here, he reflects on his lessons from that release — and shares how to prepare to make hard decisions quickly when the unexpected happens.
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For the founder's notepad:
"If you personally want to grow as fast as your company, you have to give away your job every couple months." – Molly Graham
“Asking ‘Why can't this be done sooner?’ methodically, reliably and habitually can have a profound impact on the speed of your organization.” – Dave Girouard
“End every meeting or conversation with the feeling and optimism you’d like to have at the start of your next conversation with the person.” – Chris Fralic
“Focus is doing things with a clear intention. It doesn’t mean you charge single-minded toward a goal. It means you pay rapt and incremental attention to how you need to turn the rudder on a project.” – Fidji Simo
“It’s essential to grow with the company — rather than having the company grow around you.” – Cristina Cordova 
“You have to be impatient with shipping, but patient with your career.” – James Everingham
“‘I trust you, make the call’ might be the six most powerful words you can hear from a manager.” – Sean Twersky
“Your job as a CEO is to build fire departments, not put out fires.” – Sam Corcos 
“Can you say with confidence that each report would want to be on your team again? If you aren’t sure that the answer is yes, it’s probably no — much like how if you have to ask, ‘Am I in love?’ you’re probably not.” – Julie Zhuo 
“People can get addicted to yak shaving. An effective engineering generalist knows when to move on. Pay attention to whether they used their time wisely, not just the results.” – Mike Krieger 
“It sounds so simple to say that bosses need to tell employees when they're screwing up. But it very rarely happens.” – Kim Scott
“You’ll know you understand the customer problem enough when you can predict 75% of what a customer tells you. Keep having these conversations until three-quarters of it is stuff you already know.” – Christina Cacioppo
“I have a rule: no company swag until the business has at least $250K of revenue or 250k users. Until then, you don’t get to “feel” the benefits of having started a company.” – Gagan Biyani
“The business model ends up becoming the business. It’s equally important as the market you’re going after and the product that you build.” – Jay Simons 
“If speed is the yin, the yang is prioritization. You can’t be fast if you don’t know what’s important.” – Jaleh Rezaei
“If you treat your connections as a kind of personal ATM you use for frequent withdrawals, you’ll quickly be disappointed (and overdrawn).” – Karen Wickre 
“Delighting the customer always yields better returns than countering or copying a competitor. It’s just a lot harder to do.” – Andy Rachleff 
“When you’re a founder, every moment you’re not writing code or getting users, you need to be making a conscious choice: Is whatever you’re doing worth your time?” – Alexis Ohanian
“‘Why would a customer not want this?’ is often a far more interesting question than why they would.” – Rick Song
“When you leave the planning process wondering if you put too many resources behind a single bet, that’s the bet that ends up succeeding. Bold ideas need bold resourcing.” – Lenny Rachitsky and Nels Gilbreth
“Treat customer development as a one-on-one with a direct report — you just want to ask the hard questions.” – Ryan Glasgow
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