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Staying Connected is Key to Your Startup’s Survival — Here’s How to Nail Internal Comms
People & Culture

Staying Connected is Key to Your Startup’s Survival — Here’s How to Nail Internal Comms

Even the smallest startups have a lot to gain from getting internal comms right. We've rounded up the Review's six most effective tactics for crafting crystal-clear messaging and facilitating feedback from your most important audience.

NerdWallet’s CEO on Navigating the Shift from First-Time Founder to Seasoned Exec
Management

NerdWallet’s CEO on Navigating the Shift from First-Time Founder to Seasoned Exec

NerdWallet co-founder and CEO Tim Chen reflects on the arc of his journey as founder after more than a decade of company building. He shares the six mindset shifts he needed to make to transition from entrepreneur to executive as his startup scaled, weaving together a collection of lessons that will

The 6 Decision-Making Frameworks That Help Startup Leaders Tackle Tough Calls
Management

The 6 Decision-Making Frameworks That Help Startup Leaders Tackle Tough Calls

Startup leaders make tough calls every day. We spoke with 6 top operators to gather the tactics and strategies they use to make smart decisions under pressure, garner trust with stakeholders and execute with conviction.

From Zero to IPO: How Growth Needs to Evolve at Every Startup Stage
Product

From Zero to IPO: How Growth Needs to Evolve at Every Startup Stage

There's no one-size-fits-all growth advice. Brian Rothenberg, former VP of Growth at Eventbrite, breaks down the three broad phases of the startup lifecycle. For each phase, he identifies key targets that startups should aim for to kick their growth strategy to the next level.

Our 6 Must Reads for Cutting Through Conflict and Tough Conversations
People & Culture

Our 6 Must Reads for Cutting Through Conflict and Tough Conversations

Big ideas, strong-willed characters, impossible deadlines and close quarters — if you wrote out a recipe for conflict, it might bear an uncanny resemblance to the high-stakes, pressure-cooker environment of a startup. We spoke with top engineers, seasoned managers and experts in human behavior.

I Asked 100 Founders, CEOs and VCs About Career Transitions — Here’s What I Learned
Management

I Asked 100 Founders, CEOs and VCs About Career Transitions — Here’s What I Learned

After founding and scaling LendUp for seven years, Sasha Orloff decided to step down as CEO. He shares his journey and his illuminating takeaways about career transitions, structuring time off and founder life after the startup.

The Power of Performance Reviews: Use This System to Become a Better Manager
Management

The Power of Performance Reviews: Use This System to Become a Better Manager

Performance reviews are key to accelerating your report's career. A former Airbnb Product Lead shares the conversation template that he's used to build high-performing teams and motivate growth all year long.

Mastering the Art of the Outcome: How Guru Turned Customer Success Into a Company Cornerstone
Sales

Mastering the Art of the Outcome: How Guru Turned Customer Success Into a Company Cornerstone

At Guru, customer success is at the center of every aspect of company-building, from product design to sales strategy. Co-founder and CEO Rick Nucci shows how a relentless dedication to outcomes gives startups a competitive edge.

The Inside Story of How This Startup Turned a 216-Word Pitch Email into a $2.6 Billion Acquisition
Starting Up

The Inside Story of How This Startup Turned a 216-Word Pitch Email into a $2.6 Billion Acquisition

Looker went from a single customer to more than 1700, from a small, scrappy team in Santa Cruz to a 700-person company spanning eight offices around the globe. Now on the heels of its acquisition by Google, co-founders Lloyd Tabb and Ben Porterfield, CEO Frank Bien, and first investor Bill Trenchard

These Seven Emotions Aren't Deadly — They're Your Secret Career Superpowers
Management

These Seven Emotions Aren't Deadly — They're Your Secret Career Superpowers

It's time to do away with the myth that emotions don't belong in the workplace. With hilarious, relatable illustrations, Liz Fosslien shares how you can tap into anxiety, envy and other "deadly" emotions to boost your career and well-being.

Why This Engineering Leader Thinks You Shouldn’t Aim for Zero Regrettable Attrition
Engineering

Why This Engineering Leader Thinks You Shouldn’t Aim for Zero Regrettable Attrition

As Greenhouse’s CTO, Mike Boufford built an engineering team that grew from one to 60 in its first five years — with zero regrettable attrition.

Our 6 Must Reads for Onboarding Tactics That Help New Hires Succeed (and Stay)
People & Culture

Our 6 Must Reads for Onboarding Tactics That Help New Hires Succeed (and Stay)

Onboarding is so much more than the standard-issue IT set-up: It's the foundation for how new hires settle into their roles and their future at the company. We gathered perspectives on how to prime your newest employees for success.

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For the founder's notepad:
"If you personally want to grow as fast as your company, you have to give away your job every couple months." – Molly Graham
“Asking ‘Why can't this be done sooner?’ methodically, reliably and habitually can have a profound impact on the speed of your organization.” – Dave Girouard
“End every meeting or conversation with the feeling and optimism you’d like to have at the start of your next conversation with the person.” – Chris Fralic
“Focus is doing things with a clear intention. It doesn’t mean you charge single-minded toward a goal. It means you pay rapt and incremental attention to how you need to turn the rudder on a project.” – Fidji Simo
“It’s essential to grow with the company — rather than having the company grow around you.” – Cristina Cordova 
“You have to be impatient with shipping, but patient with your career.” – James Everingham
“‘I trust you, make the call’ might be the six most powerful words you can hear from a manager.” – Sean Twersky
“Your job as a CEO is to build fire departments, not put out fires.” – Sam Corcos 
“Can you say with confidence that each report would want to be on your team again? If you aren’t sure that the answer is yes, it’s probably no — much like how if you have to ask, ‘Am I in love?’ you’re probably not.” – Julie Zhuo 
“People can get addicted to yak shaving. An effective engineering generalist knows when to move on. Pay attention to whether they used their time wisely, not just the results.” – Mike Krieger 
“It sounds so simple to say that bosses need to tell employees when they're screwing up. But it very rarely happens.” – Kim Scott
“You’ll know you understand the customer problem enough when you can predict 75% of what a customer tells you. Keep having these conversations until three-quarters of it is stuff you already know.” – Christina Cacioppo
“I have a rule: no company swag until the business has at least $250K of revenue or 250k users. Until then, you don’t get to “feel” the benefits of having started a company.” – Gagan Biyani
“The business model ends up becoming the business. It’s equally important as the market you’re going after and the product that you build.” – Jay Simons 
“If speed is the yin, the yang is prioritization. You can’t be fast if you don’t know what’s important.” – Jaleh Rezaei
“If you treat your connections as a kind of personal ATM you use for frequent withdrawals, you’ll quickly be disappointed (and overdrawn).” – Karen Wickre 
“Delighting the customer always yields better returns than countering or copying a competitor. It’s just a lot harder to do.” – Andy Rachleff 
“When you’re a founder, every moment you’re not writing code or getting users, you need to be making a conscious choice: Is whatever you’re doing worth your time?” – Alexis Ohanian
“‘Why would a customer not want this?’ is often a far more interesting question than why they would.” – Rick Song
“When you leave the planning process wondering if you put too many resources behind a single bet, that’s the bet that ends up succeeding. Bold ideas need bold resourcing.” – Lenny Rachitsky and Nels Gilbreth
“Treat customer development as a one-on-one with a direct report — you just want to ask the hard questions.” – Ryan Glasgow
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