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Set “Non-Goals” and Build a Product Strategy Stack — Lessons For Product Leaders
Product

Set “Non-Goals” and Build a Product Strategy Stack — Lessons For Product Leaders

Ravi Mehta, former CPO at Tinder & Product Exec at TripAdvisor, shares his framework for crafting a crisp product strategy for startups — a 5-step system called the "Product Strategy Stack." He also makes the case for setting "non-goals" and using an alternative to OKRs.

The Company-Building Cornerstones Every Founder Needs to Focus On — Advice From HubSpot’s Dharmesh Shah
Starting Up

The Company-Building Cornerstones Every Founder Needs to Focus On — Advice From HubSpot’s Dharmesh Shah

Dharmesh Shah has spent the last 15 years as co-founder & CTO of HubSpot. He pinpoints the inflection points and key decisions that other founders face in the early days, from choosing a co-founder to crafting the culture, and shares unconventional advice.

Your Startup’s Management Training Probably Sucks — Here’s How to Make it Better
Management

Your Startup’s Management Training Probably Sucks — Here’s How to Make it Better

Plenty of startups leave manager training on the backburner until they become a bigger company — or try to fit it into a 30-minute lunch-and-learn. Melissa and Johnathan Nightingale, founders of Raw Signal Group, unpack why this is a mistake and outline their top tips for management training.

Great Startups Deserve Great Brands — Build a Strong Foundation by Avoiding These Mistakes
PR & Marketing

Great Startups Deserve Great Brands — Build a Strong Foundation by Avoiding These Mistakes

After working with hundreds of startups on brand strategy, Arielle Jackson shares the most common early marketing missteps that founders make. From how to articulate your product benefit and clarify your company's purpose, to tips for infusing your brand with personality and making your launch annou

The Art of Becoming a Better Listener — Tactical Advice for the Startup Setting
People & Culture

The Art of Becoming a Better Listener — Tactical Advice for the Startup Setting

When it comes to annual resolutions and personal development goals, listening usually isn’t very high up on the list. User research leader and author Ximena Vengoechea makes the case for why you should put more intention and effort into sharpening this skill, offering tailored advice.

The Best Managers Don’t Fix, They Coach — Four Tools to Add to Your Toolkit
Management

The Best Managers Don’t Fix, They Coach — Four Tools to Add to Your Toolkit

Anita Hossain Choudhry (The Grand, First Round) and Mindy Zhang (Dropbox, Oscar Health) draw on their experiences as executive coaches to unpack why managers fall into the “fixing” trap and make the case for adding coaching as a skill.

The 30 Best Pieces of Advice for Entrepreneurs in 2021
Management

The 30 Best Pieces of Advice for Entrepreneurs in 2021

Start the new year off on the right footing with the 30 most impactful insights and ultra-tactical frameworks from every article we published in 2021.

The Design Leadership Playbook: How to Hire, Onboard & Manage a High-Impact Design Org
Design

The Design Leadership Playbook: How to Hire, Onboard & Manage a High-Impact Design Org

From the high-level perspective of what makes for a great design leader, to the tactical suggestions around the slide that needs to be in your portfolio presentation, Twilio & Segment's Hareem Mannan shares useful advice for every stage of a designer's career.

The IC’s Guide to Driving Career Conversations — 25 Tips for Purposeful Career Planning
People & Culture

The IC’s Guide to Driving Career Conversations — 25 Tips for Purposeful Career Planning

Top startup leaders and operators share a tactical manual with 25 tips for direct reports to take charge of career conversations with their managers.

A Founder’s Step-by-Step Guide to Getting Your First 1,000 Community Members
PR & Marketing

A Founder’s Step-by-Step Guide to Getting Your First 1,000 Community Members

Pivots, MVPs and Community: How Joseph Quan, Founder & CEO of Knoetic, got his startup back on track by making community his wedge. He shares his hard-won wisdom and his six-step guide for building a community like a product.

The Best Leaders are Feedback Magnets — Here’s How to Become One
Management

The Best Leaders are Feedback Magnets — Here’s How to Become One

Drawing from her career at PayPal, Intercom, GetYourGuide, and now as founder/CEO of Arise Leadership (an online leadership program that empowers women) Shivani Berry shares her playbook for attracting more feedback.

Finding Language-Market Fit: How to Make Customers Feel Like You’ve Read Their Minds
Starting Up

Finding Language-Market Fit: How to Make Customers Feel Like You’ve Read Their Minds

After more than a decade of running B2B growth teams at PayPal and investing at 500 Startups, Matt Lerner now spends his days helping early-stage startups with growth. He's seen firsthand how changes in a handful of words can yield jaw-dropping differences in conversion.

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For the founder's notepad:
"If you personally want to grow as fast as your company, you have to give away your job every couple months." – Molly Graham
“Asking ‘Why can't this be done sooner?’ methodically, reliably and habitually can have a profound impact on the speed of your organization.” – Dave Girouard
“End every meeting or conversation with the feeling and optimism you’d like to have at the start of your next conversation with the person.” – Chris Fralic
“Focus is doing things with a clear intention. It doesn’t mean you charge single-minded toward a goal. It means you pay rapt and incremental attention to how you need to turn the rudder on a project.” – Fidji Simo
“It’s essential to grow with the company — rather than having the company grow around you.” – Cristina Cordova 
“You have to be impatient with shipping, but patient with your career.” – James Everingham
“‘I trust you, make the call’ might be the six most powerful words you can hear from a manager.” – Sean Twersky
“Your job as a CEO is to build fire departments, not put out fires.” – Sam Corcos 
“Can you say with confidence that each report would want to be on your team again? If you aren’t sure that the answer is yes, it’s probably no — much like how if you have to ask, ‘Am I in love?’ you’re probably not.” – Julie Zhuo 
“People can get addicted to yak shaving. An effective engineering generalist knows when to move on. Pay attention to whether they used their time wisely, not just the results.” – Mike Krieger 
“It sounds so simple to say that bosses need to tell employees when they're screwing up. But it very rarely happens.” – Kim Scott
“You’ll know you understand the customer problem enough when you can predict 75% of what a customer tells you. Keep having these conversations until three-quarters of it is stuff you already know.” – Christina Cacioppo
“I have a rule: no company swag until the business has at least $250K of revenue or 250k users. Until then, you don’t get to “feel” the benefits of having started a company.” – Gagan Biyani
“The business model ends up becoming the business. It’s equally important as the market you’re going after and the product that you build.” – Jay Simons 
“If speed is the yin, the yang is prioritization. You can’t be fast if you don’t know what’s important.” – Jaleh Rezaei
“If you treat your connections as a kind of personal ATM you use for frequent withdrawals, you’ll quickly be disappointed (and overdrawn).” – Karen Wickre 
“Delighting the customer always yields better returns than countering or copying a competitor. It’s just a lot harder to do.” – Andy Rachleff 
“When you’re a founder, every moment you’re not writing code or getting users, you need to be making a conscious choice: Is whatever you’re doing worth your time?” – Alexis Ohanian
“‘Why would a customer not want this?’ is often a far more interesting question than why they would.” – Rick Song
“When you leave the planning process wondering if you put too many resources behind a single bet, that’s the bet that ends up succeeding. Bold ideas need bold resourcing.” – Lenny Rachitsky and Nels Gilbreth
“Treat customer development as a one-on-one with a direct report — you just want to ask the hard questions.” – Ryan Glasgow
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