All of our Culture articles

3 Rules for Building a More Caring Culture — This Chief People Officer Shares Lessons from Lambda School & InVision
Mark Frein has served as Chief People Officer at Return Path, InVision, and now Lambda School. Here, he shares his approach to spinning up the people function, as well as tactical tips for creating a great employee experience, enabling a workforce that feels seen and heard, and making an environment

Following “Radical Candor,” Kim Scott is Back with Another Incredible Framework for “Just Work”
"Radical Candor" bestselling author Kim Scott's superpower is outlining simple tactics and straightforward frameworks to put big amorphous ideas into practice. In her latest book, "Just Work," she applies that tactical lens to workplace injustice.

The Manager’s Guide to Inclusive Leadership — Small Habits That Make a Big Impact
Massella Dukuly, Tania Luna, Dr. Vaneeta Sandhu and Vanessa Tanicien (leadership trainers and facilitators at LifeLabs Learning) joined the First Round community for a tactical discussion on how leaders can become anti-racist and inclusive in their daily interactions, building the habits that can he

Struggling to Thrive as a Large Team Working Remotely? This Exec Has the Field Guide You Need
Maggie Leung built out the 80-person fully remote content team that's helped NerdWallet stand out. Here are her tips for executives who are now tasked with leading large teams working remotely for the first time.

How to Fix the Co-Founder Fights You’re Sick of Having — Lessons from Couples Therapist Esther Perel
Renowned couples therapist Esther Perel now has her sights trained on helping a different kind of pair: co-founders in the startup world. Here, she reveals her playbook for resolving recurring conflicts and communication failures between co-founders by sharing her favorite techniques for getting to

From Instant Pot to Instagram: Critical Lessons in Startup Community Building
Bailey Richardson (an early Instagram hire and current partner at People & Company) has studied ordinary people who started extraordinary communities. Here, she shares the nuts and bolts of how startups should approach community building, highlighting eight valuable lessons on how the best communiti

Staying Connected is Key to Your Startup’s Survival — Here’s How to Nail Internal Comms
Even the smallest startups have a lot to gain from getting internal comms right. We've rounded up the Review's six most effective tactics for crafting crystal-clear messaging and facilitating feedback from your most important audience.

NerdWallet’s CEO on Navigating the Shift from First-Time Founder to Seasoned Exec
NerdWallet co-founder and CEO Tim Chen reflects on the arc of his journey as founder after more than a decade of company building. He shares the six mindset shifts he needed to make to transition from entrepreneur to executive as his startup scaled, weaving together a collection of lessons that will

Mastering the Art of the Outcome: How Guru Turned Customer Success Into a Company Cornerstone
At Guru, customer success is at the center of every aspect of company-building, from product design to sales strategy. Co-founder and CEO Rick Nucci shows how a relentless dedication to outcomes gives startups a competitive edge.