The Idealab Founder talks about the importance of diversity of thought and fast decision making to startup success.
Tom Lehman, Co-Founder of Genius, talks about the real value of MVPs and why it's good to build bad sometimes.
Eventbrite's VP of Customer Service Dana Kilian on how she built the team that fields millions of questions from scratch.
Erik Martin was the first community manager wrangling the internet's noisiest forum: Reddit. Along the way, he picked up these lessons.
Massdrop's first users were so involved in shaping the product that it's become core to the company's culture. And that's a great thing.
As crowd-funding becomes more popular, startups have more choices for financing than ever. Here's how to navigate this new landscape.
Startups can't succeed without the trust of their customers. Here, Urbansitter CEO Lynn Perkins shares how to bake trust into your product.
Founder Greg Hong's startup, Reserve, depends on great relationships with restaurants. Here's how he forges strong partnerships.
Squarespace CEO Anthony Casalena explains how the company pivoted several times before discovering the recipe for success.